396jl Casino Privacy Policy

1 Data Controller

The data controller responsible for your personal data processed in connection with your use of 396jl Casino is 396jl Casino, operating the platform accessible at 396jl.vip ("396jl," "we," "us," "our").

As data controller, 396jl determines the purposes and means of processing personal data collected from players, visitors, and users of 396jl.vip. All data processing activities conducted by 396jl are carried out in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the relevant issuances of the National Privacy Commission (NPC) of the Philippines.

For all privacy-related enquiries, data subject rights requests, and data breach notifications, please contact 396jl's designated Data Protection Officer at: [email protected]

2 Personal Data We Collect

396jl collects personal data about you from several sources in connection with your use of the platform. The categories of personal data collected include:

We do not knowingly collect special categories of sensitive personal data (e.g., health data, biometric data beyond what is inherent in KYC selfie verification, political opinions, religious beliefs) except where strictly required by law or regulatory compliance.

3 Legal Basis for Processing

Under the Philippine Data Privacy Act, 396jl processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and 396jl — namely, the provision of online gaming services, account management, payment processing, and customer support.
• Legal Obligation: Processing is necessary for 396jl to comply with applicable Philippine law, including Anti-Money Laundering (AML) regulations, PAGCOR reporting requirements, and the Data Privacy Act itself.
• Legitimate Interests: Processing is necessary for 396jl's legitimate interests in operating a secure, fair, and commercially sustainable gaming platform — including fraud detection, platform security, game integrity monitoring, and responsible gaming compliance — where these interests are not overridden by your privacy rights.
• Consent: For marketing communications and non-essential cookie placement, 396jl relies on your freely given, specific, and informed consent, which you may withdraw at any time.

4 How We Use Your Personal Data

396jl uses the personal data collected about you for the following purposes:

• Account Management: Creating and maintaining your 396jl player account, processing your login credentials securely, and managing account settings and preferences;
• Service Delivery: Providing access to all games, live casino, sports betting, bingo, and other features of the 396jl platform;
• Payment Processing: Facilitating GCash, Maya, bank transfer, and other deposits and withdrawals; processing transaction records; managing player wallets;
• Identity & Age Verification: Verifying that you meet the minimum age requirement of twenty-one (21) years in compliance with Philippine gambling regulations; completing KYC verification as required before withdrawal processing;
• AML & Fraud Prevention: Monitoring transactions and gaming activity for suspicious patterns indicative of money laundering, fraud, multi-accounting, or other prohibited conduct;
• Customer Support: Responding to your queries, complaints, and support requests; maintaining records of communications for quality assurance and dispute resolution;
• Responsible Gaming: Monitoring gaming behaviour to identify potential problem gambling indicators; applying deposit limits, self-exclusion, and cooling-off tools where triggered or requested;
• Platform Improvement: Analysing aggregate and anonymised gaming and usage data to improve platform performance, game selection, payment options, and user experience;
• Marketing Communications: Sending promotional emails and SMS about 396jl bonuses, new games, and relevant offers — only where you have consented to receive such communications or where permitted under applicable law for existing customers.

5 Sharing Your Personal Data

396jl does not sell, rent, or trade your personal data. We may share your personal data with third parties only in the following limited circumstances:

• Payment Service Providers: GCash (Mynt), Maya (PayMaya Philippines), BPI, BDO, Metrobank, UnionBank, and other payment processors strictly as necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and data processing agreements with 396jl.
• KYC & Identity Verification Partners: Third-party identity verification service providers engaged by 396jl to assist with age verification and document authentication during the KYC process.
• Gaming Software Providers: Game studios and RNG certification bodies that supply games to the 396jl platform may receive anonymised game outcome and session data for certification, audit, and technical support purposes.
• Regulatory Authorities: Philippine government agencies including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement authorities where required by law, court order, or lawful regulatory request.
• Professional Advisers: Legal counsel, auditors, and compliance consultants engaged by 396jl under appropriate confidentiality obligations.

6 Data Retention

396jl retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying applicable legal, regulatory, tax, and reporting obligations.

• Active Account Data: Retained for the full duration of your active 396jl account relationship;
• KYC & AML Records: Retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations;
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction;
• Support Communications: Retained for two (2) years from the date of the last communication;
• Marketing Consent Records: Retained until consent is withdrawn, plus one (1) year thereafter for dispute resolution purposes;
• Technical Logs: Retained for twelve (12) months in rolling format, subject to security incident investigation requirements.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. Requests for early deletion are subject to legal retention minimums — 396jl cannot delete data that is required to be retained by applicable law.

7 Data Security

396jl implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and 396jl.vip;
• AES-256 encryption for sensitive data at rest, including financial data and identity documents;
• Role-based access controls limiting internal data access to authorised personnel on a strict need-to-know basis;
• Regular security audits and penetration testing of the 396jl platform infrastructure;
• Two-factor authentication (2FA) available to all players as an additional layer of account security;
• Real-time fraud detection and anomaly monitoring systems;
• Staff training on data protection obligations under Philippine law.

8 Cookies & Tracking Technologies

396jl.vip uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The types of cookies used include:

• Strictly Necessary Cookies: Essential for the operation of 396jl.vip, including maintaining your login session, remembering your language preference, and enabling secure payment processes. These cannot be disabled without affecting platform functionality.
• Performance & Analytics Cookies: Used to collect anonymised data about how players interact with 396jl.vip, including pages visited, time spent, and features used. This data is used to improve the platform experience.
• Functional Cookies: Used to remember your preferences such as game lobby view settings, previously played games, and responsible gaming limit configurations.
• Marketing Cookies: Used only where you have provided consent to receive personalised promotional content. These track interactions with 396jl marketing materials.

You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core 396jl platform, though some features may be affected.

9 Minors & Age Restriction

396jl Casino is strictly restricted to individuals aged twenty-one (21) years and above in accordance with Philippine gambling laws and regulations. 396jl does not knowingly collect personal data from individuals under the age of 21.

Age verification is a mandatory step in the 396jl registration process. If 396jl becomes aware that personal data has been collected from a person under 21, that data will be immediately deleted and the associated account permanently closed.

10 Your Privacy Rights Under Philippine Law

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 396jl:

• Right to Be Informed: The right to be informed of how your personal data is collected, processed, and used — fulfilled through this Privacy Policy;
• Right to Access: The right to request a copy of the personal data 396jl holds about you;
• Right to Correction / Rectification: The right to request correction of inaccurate, outdated, or incomplete personal data;
• Right to Erasure / Blocking: The right to request deletion or blocking of personal data that is no longer necessary, unlawfully processed, or processed without valid consent — subject to applicable legal retention requirements;
• Right to Object: The right to object to the processing of your personal data for direct marketing or on grounds relating to your particular situation where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to request transmission to another controller where technically feasible;
• Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please submit a written request to 396jl's Data Protection Officer at [email protected]. Include your full name, registered email address, and a clear description of the right you wish to exercise. 396jl will respond within fifteen (15) business days of receiving a valid request, in accordance with NPC guidelines.

11 International Data Transfers

Some of the third parties with whom 396jl shares personal data — including certain game software providers and technology infrastructure partners — may be located outside the Philippines. Where personal data is transferred outside the Philippines, 396jl ensures that adequate safeguards are in place to protect that data, including:

• Contractual data processing agreements incorporating data protection clauses equivalent to those required under Philippine law;
• Transfers only to jurisdictions or recipients that provide an adequate level of protection as determined by the National Privacy Commission;
• Your explicit consent where required for specific transfers.

You may request further information about the specific safeguards applied to any international transfer of your personal data by contacting the 396jl Data Protection Officer.

12 Third-Party Services & Links

The 396jl platform integrates with third-party services including payment gateways (GCash, Maya, BPI, BDO), game software providers, and analytics tools. This Privacy Policy applies solely to personal data processed by 396jl in connection with 396jl.vip.

Third-party payment providers you interact with during transactions on 396jl — including GCash and Maya — process your financial data under their own privacy policies. 396jl has no control over, and accepts no responsibility for, the privacy practices of independent third-party services. Players are encouraged to review the privacy policies of all third-party services they interact with.

13 Updates to This Privacy Policy

396jl reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. The current version of the Privacy Policy will always be published at 396jl.vip/privacy-policy with the effective date clearly indicated.

Where changes are material — meaning they significantly affect your rights or the way we process your personal data — 396jl will notify you via the email address registered to your 396jl account at least seven (7) days before the changes take effect. Continued use of the 396jl platform after the effective date of a revised Privacy Policy constitutes acceptance of the updated terms.

14 Contact the Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 396jl, please contact our designated Data Protection Officer:

Note: The NPC website link above is provided for informational reference only. 396jl is not responsible for content on the NPC website.