These Terms & Conditions govern your use of the 396jl Casino platform at 396jl.vip. Please read them carefully. By accessing or using 396jl, you confirm that you have read, understood, and agreed to these terms in full.
IMPORTANT NOTICE: These Terms & Conditions constitute a legally binding agreement between you ("Player," "User," "you") and 396jl Casino ("396jl," "we," "us," "the Platform") operating at 396jl.vip. Access to or use of the 396jl platform in any capacity constitutes full acceptance of these terms. If you do not agree, you must immediately cease use of 396jl.vip.
Access to 396jl is strictly limited to individuals aged 21 years or older in accordance with Philippine gambling regulations. Age verification is mandatory.
These Terms are governed by Philippine law. 396jl operates in alignment with PAGCOR guidelines for online gaming platforms serving Filipino players.
Each player may hold only one active 396jl account. Multiple accounts, shared accounts, or fraudulent registrations will result in permanent suspension.
All 396jl bonus offers are subject to stated wagering requirements. Bonus abuse, including multi-accounting or collusion, results in forfeiture of all associated funds.
396jl provides deposit limits, self-exclusion, and cooling-off tools. Players experiencing gambling-related harm are encouraged to use these features immediately.
For questions about these Terms, contact 396jl's support team via live chat on 396jl.vip or by email at [email protected]. Response within 24 hours guaranteed.
In these Terms & Conditions, unless the context otherwise requires, the following terms shall have the meanings ascribed to them below:
By accessing 396jl.vip, creating a 396jl account, making a deposit, or participating in any game or promotion on the 396jl platform, you conclusively confirm that:
If you do not agree to any provision of these Terms, you must not access or use 396jl. Continued use of the platform following any update to these Terms constitutes acceptance of the revised Terms.
Access to and use of 396jl Casino is subject to the following eligibility requirements:
To access Real Money Play at 396jl, you must complete the registration process and create a verified account. By registering, you agree to:
396jl will never ask for your password via live chat, email, or SMS. Any communication purporting to be from 396jl that requests your password or OTP is fraudulent. Report such communications to support immediately.
KYC Verification: 396jl reserves the right to request identity verification documents (government-issued photo ID, selfie verification, proof of address) at any time, and is required to complete KYC verification before processing any withdrawal request. Failure to complete KYC within the specified timeframe may result in withdrawal delays or account suspension.
5.1 Deposits. Players may fund their 396jl account using the payment methods currently supported by the platform, including GCash, Maya, BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq, USDT TRC20, and Coins.ph. Minimum and maximum deposit limits apply and are displayed in the Cashier section. 396jl does not charge fees on standard deposits; however, third-party payment providers may apply their own transaction fees independently.
5.2 Withdrawals. Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit wherever technically possible. Before any withdrawal can be processed, the Player's KYC verification must be complete and in good standing. Withdrawal processing times are subject to payment provider schedules and applicable compliance reviews. Standard GCash and Maya withdrawals to verified accounts are processed within thirty (30) minutes during normal operating hours.
5.3 Currency. All Player account balances at 396jl are maintained in Philippine Peso (PHP / ₱) unless otherwise indicated at the time of account creation. Cryptocurrency deposits are automatically converted to PHP equivalent at the prevailing exchange rate at the time of transaction.
5.4 Declined Transactions. 396jl reserves the right to decline any deposit or withdrawal transaction where there are reasonable grounds to suspect fraud, money laundering, or violation of these Terms. Players are advised that transactions may be subject to enhanced scrutiny in accordance with Philippine AML regulations.
5.5 Dormant Accounts. An account with no login activity for twelve (12) consecutive months is classified as dormant. 396jl reserves the right to apply a monthly administrative fee to dormant accounts. Players with dormant accounts are advised to contact 396jl support to reactivate their account and waive applicable fees where eligible.
All bonus offers made available by 396jl, including welcome bonuses, reload bonuses, cashback, free spins, and loyalty rewards, are subject to the following general conditions in addition to any offer-specific terms communicated at the time of the promotion:
All games available on the 396jl platform are governed by the individual game rules of the respective software providers. 396jl does not modify game outcomes or RTP settings. In the event of a discrepancy between a game's visual display and its server-side records, the server-side records maintained by 396jl and the relevant game provider shall be conclusive.
In the event of a technical malfunction, system error, or communication failure during a game session, any bets placed during the affected period may be voided. 396jl will refund voided bets to the Player's account balance in such circumstances. 396jl accepts no liability for losses resulting from connectivity issues on the Player's end, including but not limited to LTE signal loss, ISP outages, or device failure.
Minimum and maximum bet limits per game are displayed within the game interface and are subject to change without notice. Players are responsible for reviewing applicable limits before placing bets.
The following conduct is strictly prohibited on the 396jl platform. Engaging in any of the following may result in immediate account suspension, forfeiture of all balances, and where applicable, reporting to relevant Philippine law enforcement and regulatory authorities:
396jl is committed to promoting responsible gambling practices. The following tools and policies are in place for all registered players:
If gambling is negatively affecting your life or the lives of those around you, please seek help. The 396jl responsible gaming page contains resources and contact information for gambling harm support organisations operating in the Philippines.
396jl collects, processes, and stores personal data in accordance with its Privacy Policy and the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. By registering on 396jl, you consent to the collection and processing of your personal data as described in the Privacy Policy.
396jl will not sell, rent, or otherwise transfer your personal data to third parties except: (a) as necessary to process payments through authorised payment providers; (b) as required by applicable Philippine law or court order; (c) as necessary for KYC and AML compliance purposes with authorised third-party verification services.
You have the right to access, correct, or request deletion of your personal data held by 396jl, subject to applicable legal retention requirements. Data requests may be submitted to [email protected].
All content on the 396jl platform — including but not limited to the 396jl name and logo, website design and layout, game graphics, text, software, and all other materials — is the exclusive property of 396jl Casino or its licensed content providers and is protected by applicable intellectual property laws.
Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 396jl platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. No rights are granted beyond this limited licence. Any reproduction, redistribution, or commercial use of 396jl content without prior written authorisation is strictly prohibited.
To the maximum extent permitted by applicable Philippine law, 396jl and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the 396jl platform, including but not limited to: loss of data, loss of profits, or gaming losses.
396jl does not warrant that: (a) the platform will be uninterrupted or error-free at all times; (b) defects in the platform will be corrected without delay; or (c) the platform or its servers are free of viruses or harmful components. The platform is provided on an "as-is" and "as-available" basis.
In jurisdictions where limitations of liability for consequential damages are not permitted, 396jl's liability shall be limited to the maximum extent permitted by law. In all cases, 396jl's aggregate liability to any individual player shall not exceed the total amount of Real Money deposited by that player in the thirty (30) days preceding the claim.
13.1 By 396jl. 396jl reserves the right to suspend, restrict, or permanently close any Player account, with or without prior notice, in the following circumstances:
Where an account is closed due to a breach, any remaining balance may be forfeited. Where closure is for other legitimate reasons, verified remaining balances will be returned to the Player following completion of applicable AML and KYC checks.
13.2 By the Player. Players may request voluntary account closure at any time by contacting 396jl support. Prior to closure, all pending bonus wagering requirements are forfeited. Verified remaining balances will be returned to the Player's designated payment method following standard processing procedures.
In the event of any dispute regarding a game outcome, bonus calculation, payment, or any other aspect of the 396jl service, the Player must first contact 396jl's customer support team via live chat or email at [email protected] within seven (7) days of the event giving rise to the dispute.
396jl will acknowledge complaints within 24 hours and provide a substantive response within seven (7) business days. All disputes will be investigated using the Platform's server-side records, which shall be considered definitive in the absence of demonstrable technical error.
Where a complaint cannot be resolved between the Player and 396jl directly, the dispute may be escalated in accordance with applicable Philippine legal and regulatory frameworks. 396jl will cooperate fully with any PAGCOR dispute resolution process where applicable.
396jl reserves the right to amend, modify, or update these Terms & Conditions at any time. Material changes will be communicated to registered Players via the email address on file or via a prominent notice on 396jl.vip no less than seven (7) days before the changes take effect.
It is the Player's responsibility to review these Terms periodically. The most current version of these Terms will always be accessible at 396jl.vip/terms-conditions. Continued use of the 396jl platform after the effective date of any amendment constitutes acceptance of the revised Terms.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising under or in connection with these Terms that cannot be resolved through 396jl's internal dispute resolution process shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
Where 396jl holds any applicable gaming licence or permit, the terms and conditions of such licence are incorporated into this agreement by reference, and in the event of any conflict between these Terms and the licence conditions, the licence conditions shall prevail.
If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be severed and the remaining provisions shall continue in full force and effect.
Questions about these Terms? Contact the 396jl legal and compliance team at: [email protected] — we typically respond within one business day.
Now that you know the rules, you know 396jl plays fair. Half a million Filipino players trust 396jl for their online gaming. GCash ready. 500+ games. 24/7 support.
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